DESCRIPTION:
Role and Responsibilities:
- Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Additional responsibilities may include:




- Developing standard operating procedures.
- Direct accountability for setting and meeting operational goals, strategic planning and forecasting
- leading a team of business analysts, program managers or area managers.
- Leading process improvements

Demonstrated Abilities:
BASIC QUALIFICATIONS:
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

PREFERRED QUALIFICATIONS:
- 1+ years of performance metrics, process improvement or lean techniques experience

📌 Ctl Edsp, Amzl (Delhi)
🏢 ASSPL - Delhi
📍 Delhi