The Zonal Charging Manager is responsible for the deployment and management of EV charging infrastructure, ensuring its strategic placement, operational efficiency, and optimal utilization. The role contributes to the company's overall mission of accelerating EV adoption through robust charging networks.
Principal Accountabilities
- Charging Strategy Implementation: Identify uncovered geographies and propose optimal solutions aligned with the company's roadmap.
- Public Charging Station Deployment: Oversee installation, operations, maintenance, audits, and issue resolution.
- Site Acquisition & Partner Negotiation: Identify suitable locations, negotiate with real estate partners, and ensure timely execution of charging projects.
- Home Charger Installation Oversight: Monitor installations, ensure vendor compliance with SOPs and SLAs, and proactively address customer concerns.
- Stakeholder Coordination: Work closely with vendors, dealers, real estate partners, and internal teams for successful infrastructure development.
- Business Growth & Utilization:
Drive revenue generation and optimize charging station usage.
- Vendor & Partner Development: Identify recent partners and vendors to enhance EV charging capabilities.
Major Challenges
- Navigating regulatory requirements for public charging infrastructure.
- Securing prime real estate locations amidst competitive markets.
- Ensuring seamless coordination among multiple stakeholders.
- Managing consumer experience while resolving charging-related issues efficiently.
Decision Making
- Site selection and vendor negotiation for charging station deployment.
- Implementation of preventive measures for operational efficiency.
- Escalation of complex issues to leadership with recommendations.
Interactions
Internal Stakeholders
- Network Development Team
- Charging Infrastructure Operations Team
- Business Development & Strategy Team
External Stakeholders
- Real Estate Partners, RWAs
- Dealers, Installation V