Key Account Marketplace Manager

Department:E-commerce Operations

Reports To:[Founder / CEO / VP Ops — fill in]

Location:Dwarka, Delhi

Employment Type:Full-time

Experience Required:10-15 years total e-commerce/retail experience, with substantial hands-on Amazon marketplace ownership (minimum 6-8 years directly on Amazon Seller Central, ideally spanning both India and international marketplaces)

Marketplaces Owned:US, CA, MX, UK, EU (DE/FR/IT/ES), AE, JP — [confirm final list]

Role Summary

Lead the company's global Amazon presence end-to-end — from new marketplace launch through steady-state P&L; ownership — across all assigned regions. This is a leadership role, not a hands-on-keyboard execution role: the Head of Global Marketplace is expected to build and manage a team of regional specialists, agencies, or VAs, set strategy and budget, and be personally accountable for outcomes (revenue, account health, compliance) without necessarily executing every listing or claim themselves.



Direct hands-on expertise in at least 2-3 marketplaces is expected; for markets requiring native language (e.g., JP) or deep local compliance (EU VAT), this person is expected to have managed such functions through others previously, not necessarily done it personally.

Why this role exists: to remove founder/leadership dependency on day-to-day Amazon decisions and to professionalize the account across all regions simultaneously — launches, escalations, compliance, and growth strategy.

Key Responsibilities

Leadership & Strategy
- Build and manage the team/agency structure needed to run 7-8 marketplaces (in-house hires, freelancers, or regional agencies)
- Own the Amazon global revenue and margin targets; report performance and strategy to leadership on a defined cadence
- Set go/no-go decisions on recent marketplace launches based on cost-benefit (registration cost, tax complexity, expected volume)
- Own vendor relationships: agencies, tax consultants, translation/localization partners

📌 Sr. Key Account Manager (Delhi)
🏢 Great India Overseas
📍 Delhi