Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About the Role:
This role is part of the Product Management team in Service technology and as a Digital Product Analyst you will support some of our important products and technology initiatives and priorities. This fast-paced role will help drive and execute on key initiatives that will enable our service teams to deliver value and drive client retention.

What You Will Do:
- Bring product priorities to life through a transparent articulation of a user’s journey,



behaviors, needs, and pain points.
- Facilitate E2E delivery process from identification of use cases, user story creation through acceptance, validation to go-live.
- Collaborate with internal business teams to obtain and prioritize analytic requirements and communicate required data models for enhancements to IT teams.
- Articulate and able to explain complex product issues to different audiences and leadership levels.
- Focus on gathering advanced understanding of multiple data structures, sources, and tools to guide business partners in the development of services analytics and reporting systems, which may include data visualization, business intelligence, or new data collection and accessibility.
- Understanding systematic data to identify Services usages or processes and make recommendations to improve Services productivity or increase efficiency in processes with benchmarking historical tren

📌 Digital Product Analyst (Gurugram)
🏢 Gartner
📍 Gurugram