WHO WE ARE:
Exemplar Luxury Group, formerly Saks Global, is the luxury collective that comprises iconic luxury retailers, Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through solid partnerships with the world's most esteemed names in luxury and deep customer relationships enhanced by the industry's most comprehensive insights, Exemplar Luxury Group is uniting coveted brands with unrivaled customer experiences.
YOU WILL BE:
WHAT YOU WILL DO:
- Process involves handling customer disputes/Inquiries relating to card transactions for third party credit cards
- Handling customer disputes and inquiries
- Ensure adherence to Bankcard policies, internal controls and audit requirements, and service standards at all times
- Analyze and research all discrepancies/exceptions in the process
- Collaborate with the global team to manage processing backlogs and expedite as required to resolve issues impacting bankcard processing
- Ensure timely and accurate reporting on chargebacks and related costs
- Respond to store inquiries (chargebacks, disputes), including resolving any escalated issues
- Ensure completion of accurate and complete accounting activity for the bankcards at banners
- Protect the assets of the company by ensuring that all policies/procedures/regulations pertaining to the administration and processing of bankcard
WHAT YOU WILL BRING:
- Financial aptitude with minimum 1-3 years of work experience in Finance with MNCs/GICs, with preference to Retail industry
- Experience in back card processing systems (TD, Amex, Chase, Paypal etc.)
- Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
- Working experience in Card processi
📌 Associate, Bankcard Admin (Bengaluru)
🏢 Saks Global
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.