Job Type: Full-time | In-person
Experience: 1-3 years preferred
About the Role
Are you someone who enjoys meeting people, helping patients, and keeping things organized?
Sahaj Hospital is looking for a Front Office Executive who can be the welcoming face of our hospital and ensure patients have a smooth, comfortable, and qualified experience from registration to consultation.
If you have good communication skills, a pleasant personality, a professional appearance, and a helpful attitude, we’d love to hear from you
What You’ll Do
- Manage OPD registrations, appointments, and patient enquiries.
- Coordinate with doctors and different hospital departments.
- Support IPD admissions, discharges, and patient movement.
- Handle incoming calls and provide accurate information.
- Coordinate with the billing team regarding estimates, payments, and receipts.
- Maintain patient records and documentation accurately.
- Assist patients with directions, procedures, and general queries.
- Ensure smooth patient flow and minimize unnecessary waiting time.
- Maintain a clean, organized, and professional reception area.
- Handle patient concerns politely and coordinate with the concerned department for resolution.
What We’re Looking For
- Graduate in any discipline; Hospital/Healthcare Administration is an advantage.
- 1-3 years of experience in a hospital front office, reception, or healthcare coordination role preferred.
- Pleasant personality with a professional and presentable appearance.
- Excellent communication and interpersonal skills.
- Confident, polite, and patient-friendly approach.
- Comfortable communicating in Hindi and English.
- Basic computer knowledge; HMS/CRM experience is an added advantage.
- Ability to multitask and remain calm in a busy hospital environment.
- Positive attitude with strong coordination and problem-solving skills.
- Ability to interact professionally with patient
📌 Front Office Executive (Indore)
🏢 Sahaj Hospital
📍 Indore
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