Job Summary:

The Sales Support team plays a pivotal role in ensuring smooth and effective sales operations. This team is responsible for supporting the sales department by managing administrative tasks, processing customer orders, and maintaining accurate sales records. Their work ensures timely order fulfillment, enhances customer satisfaction, and enables the sales team to focus on strategic growth.

Main Responsibilities:

- Create, modify, and manage sales quotes using Salesforce CRM
- Sync quotes with opportunities to ensure accurate pricing and product details
- Support internal sales team through accurate order creation and system updates.
- Triage, reassign, amend, and close internal support tickets while tracking pending requests.
- Manage lead records, ensuring timely assignments and status updates.
- Collaborate with internal teams to resolve issues, maintain process accuracy, and support operational efficiency.

Required Skills: At least 1+ years Revenue Operations or Sales Operations Experience in a commercial organization.

- Experience of working in a Sales support, Quote creations are desirable.
- Knowledge of working with systems such as Salesforce / SAP.
- Should be willing to work in UK / US shift.

📌 Walk-in || Revenue Operations Associate - 6 months contract role (Chennai)
🏢 IRIS KPO Resourcing
📍 Chennai