Receptionist & Travel Desk Coordinator

Position Details

Designation: Receptionist & Travel Desk Coordinator

Department: Administration

Location: Lower Parel, Mumbai

Role Overview

We are looking for a professional, well-groomed, and customer-focused Receptionist & Travel Desk Coordinator to manage front office operations while supporting travel-related requirements for employees, management, and business guests. The ideal candidate should possess excellent communication skills, strong coordination abilities, and a service-oriented mindset.

Key Responsibilities

Front Office & Reception Management

- Manage the reception desk and act as the first point of contact for visitors, clients, vendors, and employees.
- Welcome and assist visitors professionally and ensure proper visitor registration and entry management.
- Handle incoming and outgoing calls, emails, couriers, and correspondence.
- Maintain visitor records, meeting room schedules, and reception area upkeep.
- Coordinate with internal departments regarding visitor appointments and meetings.
- Ensure conference rooms are prepared and organized before scheduled meetings.
- Manage office reception supplies and coordinate replenishment requirements.
- Maintain confidentiality while handling sensitive information and communications.

Travel Desk Coordination

- Coordinate domestic and international travel bookings for employees and management.
- Arrange flight tickets, hotel accommodations, airport transfers, local transportation, and travel itineraries.
- Obtain travel quotations from travel vendors and ensure cost-effective travel arrangements.
- Coordinate travel approvals as per company policy.
- Maintain travel records, booking confirmations, invoices, and supporting documentation.
- Assist employees with travel-related queries, changes, cancellations, and emergency requirements.




- Coordinate visa documentation and travel insurance requirements whenever applicable.
- Track travel expenses and submit reports for accounting and reimbursement purposes.

Administrative Support

- Support administration activities including vendor coordination and office facility management.
- Coordinate courier services, stationery procurement, and office supply management.
- Assist in organizing company meetings, employee events, training sessions, and management visits.
- Support onboarding activities by coordinating visitor access, meeting arrangements, and logistics.
- Maintain records, registers, and documentation related to administration activities.

Coordination & Communication

- Liaise with travel agencies, hotels, airlines, transport vendors, and other service providers.
- Coordinate effectively with HR, Administration, Accounts, and other departments.
- Ensure prompt response to employee and management requests.
- Maintain professional communication with all stakeholders.

Eligibility Criteria

- Graduate in any discipline preferred.
- 25 years of experience in Reception, Front Office, Administration, or Travel Desk functions.
- Experience in handling corporate travel arrangements will be preferred.
- Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).
- Good knowledge of travel booking procedures and vendor coordination.
- Solid verbal and written communication skills in English and Hindi.

Preferred Candidate Profile

- Pleasant personality with a professional appearance.
- Excellent interpersonal and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to handle multiple priorities and work under deadlines.
- Detail-oriented and highly dependable.
- Positive attitude and willingness to support various administrative functions.
- Comfortable working in a fast-paced corporate environment.

📌 Walk-in || Receptionist (Mumbai)
🏢 Finkurve
📍 Mumbai