29 Aug
|
Capgemini
|
Kolkata
Job Responsibilities
- 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
- Robust analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to drive independent case resolution and support process improvements.
- Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
- Willingness to work in a 24x7 environment. (Night Shifts)
- Open to work from office.
📌 Walk-in || Inviting Diversity application For Customer Service- Voice Hiring (Kolkata)
🏢 Capgemini
📍 Kolkata