- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behavior
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints.
Key Responsibilities - Skills & competencies:
Ability to multi-task and perform well under pressure;
Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player
Practice: 3+ years of experience with hotels or real estate companies