- Freshers: 4.25 LPA (approximately 28,000/month)
- Experienced Candidates: Up to 7 LPA (approximately 50,000/month), depending on experience and interview performance
Job Responsibilities
- Handle customer queries through calls, emails, and chat.
- Understand customer concerns and provide accurate and timely solutions.
- Maintain a professional and positive attitude while interacting with customers.
- Resolve customer complaints and escalate complex issues to the appropriate team.
- Maintain proper records of customer interactions and complaints.
- Follow company policies and customer-service procedures.
- Coordinate with internal teams to ensure effective issue resolution.
- Meet assigned customer service and performance targets.
Requirements
- Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Good communication skills in English and Hindi/Marathi.
- Basic computer knowledge and familiarity with MS Office.
- Robust listening, problem-solving, and interpersonal skills.
- Candidates should be customer-focused and willing to work in a target-oriented environment.
Experience
- Freshers: 01 year
- Experienced: 1+ years in customer support, customer service, BPO, or related roles preferred.
- Competitive salary packages.
- Opportunity for freshers to start their career in customer support.
- Career growth and learning opportunities.
- Professional and supportive work environment.
Interested candidates can apply for the Customer Support Executive position with SPES Manning Solution.
HR Shivam: (phone hidden)
📌 Walk-in || Customer Support Executive (Pune)
🏢 Spes Staffing Solutions
📍 Pune
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