- Evaluate and tag video, audio, and image content according to client guidelines.

- Review diverse content (audio, video, text, photos) and make judgments within specified options.

- Participate in calibration sessions with team members, other locations, or clients as instructed by the Command Center or superiors.

- Collaborate with team members to share best practices.

- Work effectively both independently and as part of a team.

- Communicate clearly with internal and external contacts as required.

- Manage multiple assignments concurrently.

- Adhere to Tech Mahindra and client procedures, policies, and guidelines.

- Follow and adhere to all KPI-related tasks to prevent business impact.

- Ensure breaks are pre-approved by the SME, Team Leader, or Managers.

- Comply with all instructions from the Team Leader, Command Centre, or superiors.

- Adhere to all process-specific policies.

- Maintain confidentiality for all process-related work and critical details.

- Undertake any additional ad hoc tasks that contribute to improved client service or KPI enhancement.

- Identify opportunities that would help enhance the existing workflow

Interested candidates can reach out to :

📌 Walk In || Content Reviewer (Noida)
🏢 Tech Mahindra
📍 Noida