Role & responsibilities

- Branch Manager role is responsible for driving the entire business targets for liabilities assigned to the branch;

1. Manage exceptional customer service, proactive sales setting and efficient branch operations, while adhering to regulations/compliance requirements.

2. Focus on retaining existing customers, increasing the customer base and cross-selling Ujjivans products and services.

3. Oversee branch operations, cash management and service quality.

4. Work closely with product and marketing teams to drive campaigns at their branches

- This role monitors daily performance of branch staff and manages a team of 10 to 15 employees.

- This role manages leadership reporting of BOO/BOSM & BSM
- In certain cases will have dotted line reporting of few Silver & Gold Branch Heads reporting to them

- This role is assigned higher targets for their respective branches and is applicable only to Platinum & Titanium Branches..

📌 Walk-in || Branch Manager (Mumbai)
🏢 Ujjivan Small Finance Bank
📍 Mumbai