Gautam Buddha Nagar, Uttar Pradesh

Job Summary

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience

15+ years of experience in SAP CS/PM
- Experience in 1-2 end-to-end implementations or support projects

Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Strong knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty

Service Contracts & Entitlements (AMC, SLA-based services)

Field Service Management (planning, scheduling, mobility, spare parts)

Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills

Soft Skills

Strong consulting and communication skills

Experience in client-facing roles and workshops

Ability to handle cross-functional dependencies"

Key Responsibilities





"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience

15+ years of experience in SAP CS/PM
- Experience in 1-2 end-to-end implementations or support projects

Strong SAP CS /Plant maintenance, S/4HANA Service expertise
- Solid knowledge of CS-SD integration
- Hands-on experience in:
installed Base & Equipment Management, Serialization, Warranty

Service Contracts & Entitlements (AMC, SLA-based services)

Field Service Management (planning, scheduling, mobility, spare parts)

Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

Experience in testing (SIT/UAT), defect resolution, and go-live support
- Strong client-facing and requirement gathering skills

Soft Skills

Strong consulting and communication skills

Experience in client-facing roles and workshops

Ability to handle

📌 Senior Group Technical Architect (Gautam Buddh Nagar)
🏢 HCLTech
📍 Gautam Buddh Nagar