Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative setting. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Description
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Assistant Manager – Program Management located in Bangalore.
What a typical day looks like:
Organize, plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help, knowledge and expertise with contract negotiations as required.
Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L; and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customer´s satisfaction reviews and corrective actions.
Maintain current and develop additional business with customers.
Monitor and track that project and program deliverables are met.
Be accountable for maintaining excellent customer relations with both new and existing customers.
Flexible to work in Night Shift
The experience we’re looking