Job Description :
Title - AVP - IT Vendor Manager
Level - 4B
About the Function:
Digital & Technology (D&T;) is transforming how Diageo works, from how we source ingredients to how we connect with customers and consumers around the world.
This is where data, technology and creativity come together to solve real business challenges and unlock new opportunities. Whether it’s building platforms, using data to drive decisions or shaping digital experiences, the work here has tangible impact across every part of our business.
You’ll be part of a team that’s constantly learning, experimenting and pushing boundaries, with the freedom to explore new ideas and the support to turn them into reality.
About the role
The IT Vendor Manager is responsible for re-establishing and leading a centralized Vendor Management Office (VMO) within GBS. The role ensures that Diageo’s outsourcing strategy delivers its intended perks by aligning vendors with business objectives, monitoring vendor performance, and ensuring consistent, high-quality service delivery.
This role is critical to:
Drive accountability and clarity in vendor relationships.
Enable value realization from outsourcing agreements.
Ensure consistent, standardized vendor management practices across the portfolio.
Support Diageo’s strategic objectives by building trusted, goal-oriented partnerships with IT vendors.
Lead the maturity, and continual evolution of the Vendor Management Office (VMO)
Establish governance that drives operational excellence, commercial value, supplier accountability, and business outcomes across all strategic technology partners.
Drive standardization of vendor governance, performance management, and supplier engagement across the enterprise.
Core Responsibilities:
Vendor Management Strategy & Governance
Define, establish, and maintain Diageo’s Vendor Management strategy, roadmap, and governance model.
Develop standardized processes, tools, and reporting mechanisms for vendor management
Drive adopti