Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to current and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
EDUCATION • Degree or equivalent work experience equally preferable CERTIFICATIONS WORK EXPERIENCE • Experience within a call center operation • Working knowledge of financial products and compliance regulations • Experience with Call Center, Client Service,



Client Experience, Customer Success, Customer Relations, or Receptionist backgrounds • Developed communication and diplomacy skills in order to guide, and influence others, in particular colleagues in other areas and occasional external clients • Genuine passion for client experience, service, and the overall client journey/lifecycle; the ability to effectively translate that passion into action • Familiar with call center and client service metrics • General understanding of Quality Assurance and Privacy practices, rules, and regulations, considered a plus FUNCTIONAL SKILLS • Knowledge of Call Center equipment such as Avaya, or Cisco remote phone system technology • Proficiency in Microsoft business software including Excel, PowerPoint, Word, and Microsoft Explorer • Familiar with Call Center technologies, vendor tools, and applications • Outstanding verbal and written communication skills • Reputation

📌 Analyst_Client Service Desk (Bengaluru)
🏢 Mufg
📍 Bengaluru