Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Senior Engineer, IP Delivery
Job ID: 36836
Location: Gurgaon/ Bangalore
Employee Type: Full Time
Shift: 24*7 Rotational ShiftWhy we need this role
We are seeking an experienced IP Engineer to manage the provisioning and configuration of IP services, including Internet Access, MPLS L3 IPVPN, SD-WAN (Versa), and Cloud-based solutions, in alignment with customer contracts. The role involves supporting global and customer-specific projects, contributing to new product development initiatives, and adhering to Engineering/TAC guidelines. The candidate will also be responsible for handling change requests and planned activities both during and outside business hours, for internal and external stakeholders. This position carries end-to-end accountability for IP service delivery, including configuration and activation across the COLT network, operating within a multi-vendor,



multi-technology workplace.What you will do

Configure and test IP services across Colt’s network, including Internet Access, IPVPN, cloud-based services, IQNet platforms and SD-WAN, ensuring delivery in line with customer contracts and agreed timelines.
Coordinate with cross-functional teams to manage installation, activation, and end-to-end testing of IP services. Work extensively with core network technologies such as IP and MPLS protocols (OSPF, BGP), MPLS L3VPN/L2VPN, and switching technologies (VLANs, STP, VXLAN, overlays).
Ensure KPI compliance with a target achievement of >98%.
Maintain high-quality deliverables with a strong focus on accuracy and a target of zero errors.
Perform real-time updates and closures in Order Handling Systems (Siebel) and workflow tools such as XTRAC.
Proactively manage daily escalations and operational issues, ensuring timely resolution.
Deliver complex and bespoke custo

📌 Senior Engineer, IP Delivery (Gurugram)
🏢 Colt Technology Services
📍 Gurugram