WE ARE HIRING | SERVICENOW CMDB + AIOPS DEVELOPER
We are hiring an experienced ServiceNow CMDB + AIOps Developer to join Techaiv Technologies
Company: Techaiv Technologies
Job Type: C2H
Experience: 5–7 Years
Offered CTC: ₹20–24 LPA
Notice Period: 0–15 Days
Locations: Hyderabad, Bengaluru & Kolkata
Work Mode: Work From Office (WFO)
Qualification: Bachelor’s Degree
Must-Have Skills
• ServiceNow Development
• CMDB
• AIOps
• ITOM & ITSM
• JavaScript & Glide Scripting
• REST APIs
• Flow Designer
• ServiceNow Discovery
• Event Management
• AI/ML & GenAI
Valuable-to-Have Skills
• Agentic AI
• Machine Learning
• ITIL
• CSA / CAD Certifications
• CIS-ITSM
• CIS-Discovery
• CIS-ITOM
Key Responsibilities
• Build and enhance AI-driven automation within ServiceNow
• Develop and implement AI Agents, Agentic AI, GenAI and intelligent automation solutions for ITSM and ITOM
• Develop and enhance ServiceNow applications, workflows, integrations and automation across ITSM, ITOM and CMDB
• Implement AI-driven automation, predictive insights, intelligent incident routing and self-service solutions
• Configure and customize CMDB, Discovery, Event Management and other ITOM capabilities
• Develop ServiceNow solutions using JavaScript, Glide scripting, REST APIs, Flow Designer, Business Rules, Script Includes and workflows
• Analyze business and operational requirements and translate them into scalable ServiceNow solutions
• Collaborate with stakeholders, operational teams and architects on solution design and implementation
• Identify opportunities to use AI/ML and GenAI to improve service operations and incident management
• Ensure solutions follow ServiceNow development standards, security, governance, performance and scalability best practices
• Troubleshoot, optimize and continuously improve existing ServiceNow applications and integrations