Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description:
Analyze, plans and implement process improvement needs. Evaluate and models existing processes. Organize and facilitate cross-functional projects. Identify improvement options. Develop metrics that provide data for process management and indicators for future improvement opportunities. Collect data to identify root cause problems. Measure performance against process requirements,



aligning improvement projects to close performance shortfalls. Manage resources, including members, to build projects. Provide consultation on the use of re-engineering techniques to improve process performance and product quality. Deploy plans from conception through to close. Deliver presentations and training courses including measurement, analysis, improvement and control courses.

You will report to Team Lead Business Process Analyst

Your Responsibilities:
1.Transition Processes & Delivers highest level of service quality to our internal & external customers promptly

Perform Process transition ensuring low effort experience for all stake holders

Create Process flow charts, Standard processes operating instructions

Define & agreed SLA, TAT of all newly transition processes

Manage customer experience by providing faster resolution, effortless experience, and better customer connect

Assure change

📌 Business Process Analyst (Delhi)
🏢 Rockwell Automation
📍 Delhi