About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting current standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.
Key responsibilities
Provide support for sales administration and transactional activities related to sales.
Support the team by managing email communications and internal cases received from customers and stakeholders, including Customer Success Partners, Sales Representatives, Sales Managers, Sales Operations, Disputes, and CX teams.
Respond to customers in line with business requirements. Analyse various segments to sustain volumes and identify opportunities to increase share of wallet.
Coordinate with internal teams to ensure effective collaboration and deliver solutions aligned with customer and segment needs.
Engage effectively with frontline sales and other stakeholders to drive collaboration and ensure quick resolution of issues.




Analyse customer feedback from multiple channels to identify improvement areas and implement solutions.
Maintain accurate records in systems related to sales activities, ensuring correct and consistent data management.
Primary internal stakeholders
Sales, Customer service, Finance, Operation, Collections, Special cargo teams, DG cargo teams, Disputes team, AFLS/IT team, Customer success partners, Sales and other internal stakeholders
Primary external stakeholders
Customer
Required qualification, experience & skills
Qualification: Graduate + Experience: around 1-3 yrs.
Skills
Fluent in English
Customer Focus & Owning the customer
Understand Customer requirement and focused on customer outcome
Attitude to go across defined job boundaries for customer resolution
Winning for customer – high achievement orientation
Driven to ensure closure
Superior Stakeholder Management
Responsible to d

📌 Sales Support Specialist (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai