Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Associate Director, Software Engineering
In this role, you will:

Design and build a unified observability stack aligned to OpenTelemetry standards: metrics (Prometheus/OTel), logs (ELK/Loki), traces (Tempo/Jaeger), events — with scalable ingestion, normalization, enrichment, and retention pipelines




Define and enforce instrumentation standards across services; provide reusable SDKs, libraries, and auto-instrumentation patterns that teams can adopt for self-service observability
Build AIOps-ready telemetry data pipelines purpose-built for AI/ML consumption: structured context, change events, topology relationships, historical baselines, and low-latency delivery
Implement anomaly detection and forecasting models in partnership with data scientists to surface early-warning signals before SLO breaches, measurably reducing time-to-detect (TTD)
Build correlation engines that link alerts across signals (latency → errors → deployments → dependencies) to provide rich contextual reasoning for AI agents
Own SLO/SLI dashboards and error-budget tracking; link observability signals to business and customer-impact metrics with automated burn-rate alerting
Continuously improve alert quality: reduce false positives, add contextual grouping, implement cardinality controls, and

📌 Senior Observability (Hyderabad)
🏢 HSBC Global Services
📍 Hyderabad