Role Overview
The senior BA in the Health Plan Solutions team acts as a link between client business teams and NTT DATA’s technical staff. In a global Application Services model, the BA gathers requirements, documents solutions, and guides implementation for HPS platforms like Xcelys. The BA ensures enhancements fit health plan processes, compliance, and scalability.
As a Senior associate, this BA leads major modules and projects, works independently with stakeholders, balances detailed analysis with strategic thinking, produces documentation (URDs, SRS, UI/UX specs), and helps junior analysts improve BA practices.

Key Responsibilities

Requirements Elicitation & Analysis: Work closely with business stakeholders, subject-matter experts (SMEs), and product owners to gather and clarify business needs. Translate unclear or high-level inputs into explicit, structured requirements. Produce high-quality User Requirement Documents (URDs) and detailed Software Requirement Specifications (SRS) for new features and enhancements. Perform end-to-end analysis of health plan processes (e.g.



enrollment, claims, billing) to identify impacts, gaps, and interdependencies early on.
Functional Specification & Design Support: Convert business requirements into functional specifications and user stories that guide the development team. Design or review wireframes, screen mock-ups, and UI behavior descriptions to ensure the user interface aligns with business workflows. Collaborate with front-end/UI engineers on user experience considerations and with architects on solution approach, ensuring that functional designs are feasible and aligned with HPS platform constraints.
Cross-Functional Collaboration: Serve as a point of contact between business and technical teams for your projects. Conduct requirement walkthroughs with developers and QA to ensure understanding. Liaise with DBA, infrastructure, and reporting teams when requirements touch data or analytics (for example, clarifying a Power

📌 Business Sys. Analysis Senior Specialist (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru