Clearance Required:
None
What You Will Do:
Fraud Detection & Investigation
Investigate suspicious transactions across fiat and cryptocurrency channels
Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review
Handle crypto fraud cases such as:
Wallet tracing
Scam/Phishing investigations
Unauthorized access / account takeovers
Use blockchain analytics tools (e.g., Chainalysis, TRM Labs, Elliptic)
Manage end-to-end chargeback lifecycle (Visa, Mastercard, Amex)
Analyze disputes, prepare representments, and reduce chargeback ratios
Identify trends and root causes to minimize fraud-related disputes
Collaborate with payment processors and acquiring banks
Monitor real-time alerts and fraud queues
Recommend and implement fraud rules, thresholds, and controls
Support fraud strategy optimization and loss prevention initiatives
Prepare fraud reports, dashboards, and insights for leadership
Communicate findings with internal stakeholders (Risk, Compliance, Ops)
Work closely with product and tech teams for fraud tool enhancements
What You Will Need:
Strong understanding of:
Crypto ecosystems & blockchain transactions
Card payment systems & chargeback frameworks
Experience with:
Fraud tools (e.g., Actimize, Sift, Riskified, Featurespace)
Blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
Excellent communication and reporting skills
Strong attention to detail and decision-making ability
Ability to work in a rapid-paced, high-risk environment
What Would Be Nice To Have:
Experience in FinTech / Crypto exchanges / Payment gateways
Must have a bachelor's degree in any stream from a recognized university
Must have minimum 2 years of experience into Crypto ecosystems & blockchain transactions in addition to Card payment systems & chargeback frameworks
Certifications (preferred but not mandatory):
CAMS (Certified Anti-Money Laundering Specialist)
CFE (Certified Fraud Examiner)
About
📌 Senior Process associate (Chennai)
🏢 Guidehouse
📍 Chennai
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