At Pluxee, we shape the world of employee perks and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Permanent Regular
Job Description:
The Merchant Field Sales Executive – Farmer – Large Accounts is responsible for managing and developing a portfolio of existing large merchant partners through direct, in-person relationship management. The role plays a critical part in strengthening the merchant network by driving engagement, increasing benefit usage, identifying commercial opportunities, and ensuring high satisfaction and retention. Operating through field visits and face-to-face interactions, the Farmer contributes directly to the long-term value of Pluxee’s B2B2C ecosystem.
YOUR NEXT CHALLENGE

Responsibilities:
1. Merchant Relationship Management
Act as the primary point of contact for a portfolio of large merchants
Conduct regular in-person visits to strengthen trust, loyalty, and collaboration
Monitor merchant performance (usage, frequency, ticket size) and propose actions to optimize engagement




Provide ongoing education on new features, digital tools, and consumer-facing opportunities
Address operational concerns in coordination with internal teams and ensure smooth resolution

2. Account Development and Commercial Growth
Identify upsell, cross-sell, and renewal opportunities across the portfolio
Support merchant participation in seasonal campaigns, co-marketing programs, and product expansion
Analyze usage patterns and proactively recommend improvements or activation strategies
Manage contract renewals and updates when required

3. Ecosystem Coordination
Collaborate with Merchant Marketing to maximize visibility and promotional impact for key partners
Share merchant insights with Product, Legal, and Customer Success teams
Ensure merchant feedback is integrated into the continuous improvement of the Pluxee offering
Assist in planning merchant events, presentations, or local engagement activities

4. Sa

📌 Merchant Relationship Manager (Chennai)
🏢 Pluxee
📍 Chennai