About Exotel
Exotel is a Customer Engagement Platform for businesses, built for interactions handled by both people and AI agents.
We provide the stack behind those interactions - voice, SMS, WhatsApp, RCS and the telephony infrastructure underneath it. Our customers use Exotel to sell, support, collect payments, resolve issues and serve millions of their own customers.
Voice AI is a major part of where this is going.
Our Voice AI agents answer and place phone calls, reason with an LLM, integrate with customer systems and complete tasks. Customers are already running them in production and paying us by the minute.
The market is moving rapid. Models are getting better and cheaper, latency is falling and new competitors appear constantly. We need someone who can build the business at that pace.
Build and run Voice AI as a business
Exotel is building the infrastructure behind customer conversations across voice, SMS, WhatsApp, RCS and AI agents.
Voice AI is becoming a major part of this business. Our AI agents answer and place calls, reason using LLMs,



connect with customer systems and complete real-world tasks. Customers are already running these agents in production and paying us based on usage.
The market is moving extremely quickly. Models are getting better and cheaper, latency is falling, and competition is increasing.
We are looking for someone who can turn this technology into a large, profitable business.
This is not a traditional Product leadership role.
You will own where we play, what we build, who we sell to, how we price, how we scale, and ultimately whether the business wins.
What You Will Own
1. Strategy – Decide Where We Win
Build a clear view of:
Which customer segments and use cases are worth pursuing.
Where Voice AI can create meaningful business value.
Where we have a genuine competitive advantage.
Where we are behind the market.
What we should build, buy, partner for or ignore.
Which opportunities are attractive enough to invest in.
You will contin

📌 Product Head, Voice AI (India)
🏢 Exotel Techcom
📍 India