Application manager is responsible to manage multiple applications within organization.

Responsibilities:
Monitor application component related alerts in internal portal like Vulnerability Assessment, End of version support alerts
Maintain App Hygiene and overall health
Monitor FID alerts, App server upgrades.
Support Internal/external Audit, certificate expiry details and coordination with Dev team for vulnerability related issues resolution.
Provide app related details to various global teams as and when asked.
Continuously update interna portal with application related details
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to recent or lower level analysts
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup,



its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Responsibilities:
Perform the Application Management role
Maintain application hygiene and address any Risk & Control items
Work with Risk & Control team to front any audit or regulatory queries
Ability to diagnose & address application issues
Manage L3 Fixes and UAT environments
Manage L3 team to analyse, fix, perform SIT, coordinate for UAT and deliver to production
Be the SPOC from the Development team to Production Support
Work with Production Support team to prioritise problem tickets
In case of any outages, work with Production Support to provide Development support to revert to BAU
Manage UAT environments including health check, UAT

📌 Application Management/Production Support Lead (Pune)
🏢 Citi
📍 Pune