Overview
About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using creative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Position Overview:
The Manager, Strategic Clients Solutions (SCS) (“SCS Analyst”) works with the primary account manager (“AM”) to maintain and expand relationships within the strategic clients. Working with several AMs, the SCS Analyst is responsible for providing key levels of assistance and analysis towards the goals of account management, retention and institutionalization, and year-over-year-growth. This position is a team supporting role, with some client-facing attributes. Minimal travel is required. This position reports to the regional lead Senior Vice President, Strategic Client Solutions and is a highly visible role within Consilio.
Responsibilities




SCS’ primary function is to protect existing account revenue and expand the footprint of business within the account. The SCS Analyst will support the AM and clients through the following activities (not all-inclusive):
Ensure compliance of SCS client playbook workflows and other client guidelines.
Complete new engagement setup for clients, including conflict checks, Salesforce opportunity creation and closure, and job setup.
Prepare and coordinate any necessary contractual requirements.
Monitor project and client communications for items requiring follow-up and escalation.
Collate information used for reporting, including liaising with Project Management, Finance, Review, and other teams.
Prepare and generate first draft reports and presentation slides for AM review.
Review and QC monthly invoices, working with Finance to ensure each service line and line item is correct.
Analyze and present information to assist with

📌 Analyst, SCS (Bengaluru)
🏢 Consilio
📍 Bengaluru