Company Description
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence",



"Best in Show," "Best Telecom Deal" and "Top Channel Program".
Job Description
We are seeking a results-driven and analytical Business Analyst to join our team in a fully remote capacity. This role is critical in supporting our mission as a leading Telecom and Managed Services Provider, ensuring that business needs are accurately translated into technical solutions that enhance operational performance and customer satisfaction.
The successful candidate will collaborate closely with stakeholders across the organization and report directly to the SVP of IT, playing a key role in requirements gathering, process improvement, and solution delivery.
Key Responsibilities:
Requirements Gathering, Analysis & Optimization:
Facilitate meetings and workshops with internal stakeholders to capture business requirements.
Translate business needs into transparent, well-documented functional specifications, and obtain stakeholder sign-

📌 Business Analyst (Pune)
🏢 AireSpring
📍 Pune