The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.

Learn more about: Customer

Your work profile

- Seeking a Veeva RIM System Administrator/Configuration Specialist with good communication and support Vault RIM across its core modules, Registration, Submission, Publishing, and Submission Archive.

- This role focuses on system configuration, integration support, SDK customization, complex reporting, lifecycle and workflow management, and cross-functional coordination within a GxP-regulated environment.

Key Responsibilities:

- Configure and administer Veeva Vault RIM across Registration, Submission, Publishing, and Submission Archive modules.

- Own release items end-to-end, Jira enhancements, technical solutioning, configuration build, testing, and deployment.

- Design and maintain lifecycle states, workflows, action triggers, validation rules, and formula fields.

- Build and optimize complex multi-pass reports and dashboards to support regulatory operations, metrics tracking, and business reporting needs.

- Support and troubleshoot integrations between Vault RIM and external systems such as translation management platforms, regulatory databases, and enterprise data sources.

- Develop and maintain Veeva SDK-based customizations including action triggers, and custom triggers to extend platform capabilities beyond standard configuration.

- Support OAuth 2.0 / Entra ID (Azure AD) authentication setup and troubleshooting for Vault integrations and connected applications.

- Serve as a key liaison between Client, Veeva, and other external/internal stakeholders including regulatory, labelling, and alliance partner teams.

- Utilize Postman to execute API calls, test endpoints, and debug integration issues between Vault RIM and external systems.

- Configure and manage Vault security including custom sharing rules,



matching sharing rules, dynamic access control, application roles, permission sets, and security profiles to ensure compliant and role-appropriate access across RIM modules.

Required Qualifications:

- 4 to 7 years of experience in Veeva Vault administration, preferably Vault RIM.

- Bachelors/Master Degree (preferably BE/BTech)with Programming background is must.

- Strong working knowledge of VQL, validation rules, action triggers, lifecycle configuration, and formula fields.

- Hands-on experience building complex multi-pass reports and configuring dashboards within Vault.

- Proven experience supporting or building Vault integrations with external systems (APIs, Vault-to-Vault connections).

- Working knowledge of Veeva SDK (Java-based entry actions, custom triggers).

- Understanding of OAuth 2.0 / OpenID Connect authentication flows, preferably with Azure AD / Entra ID integration experience.

- Solid understanding of regulatory submission content plans, dossier items, registration tracking, and publishing processes.

- Proven experience with configuration management and system validation in GxP settings.

- Familiarity with GxP and validation documentation standards.

- Strong interpersonal skills with the ability to coordinate across global teams and vendors.

- Hands-on experience using Postman for API testing, query execution, and troubleshooting integration failures.

- Strong understanding of Veeva Vault security model including custom sharing rules, matching sharing rules, agile access control, application roles, permission sets, security profiles, and role-based access management in a complex multi-module RIM environment.

Preferred Qualifications:

- Exposure to AWS services (Lambda, S3, API Gateway) in the context of Vault-related custom solutions or hosted code.

- Veeva Vault certification (White Belt or above) is a plus.

- Experience participating in POC evaluations for AI/automation tools within regulatory operations.

📌 Veeva RIM System Administrator/Configuration Specialist (Bengaluru)
🏢 Deloitte Shared Services India
📍 Bengaluru