Product Support Analyst I (Bengaluru)

Product Support Analyst I (Bengaluru)

29 Aug
|
Sabre
|
Bengaluru

29 Aug

Sabre

Bengaluru

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
LEVEL 1 PRODUCT AND CUSTOMER SUPPORT
Based in Bangalore India
Great place to work. Great place to grow.
For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners.
Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems,



recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams.
Product & Customer Support is a contemporary organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team.
If you join us, you’ll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case.
Key Responsibilities:
Reports directly to the 1st Level Support Supervisor.
Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a bro

📌 Product Support Analyst I (Bengaluru)
🏢 Sabre
📍 Bengaluru

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