Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive advantages and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Job Summary

We are seeking a results-driven and detail-oriented Assistant Manager - Cash Posting / Payment Posting to lead payment posting operations within the RCM function. The role requires solid expertise in managing end-to-end cash posting processes, leading teams, ensuring accuracy, and maintaining SLAs while coordinating closely with clients and internal stakeholders.

Primary Responsibilities

Operational Management:
Oversee end-to-end payment posting operations, ensuring accurate and timely posting of:




Insurance payments (ERA/EOB)
Patient payments
Credit card payments
Manage denial posting and correspondence posting workflows
Handle and ensure timely resolution of Claims Not Posted (CPNP)
Monitor and manager:
Unapplied payments / Suspense accounts
Unposted payments and backlog
Ensure accurate posting and tracking of Provider Level Adjustments
Perform cash reconciliation and investigate discrepancies
Process & Quality Control:
Ensure compliance with SOPs and client-specific guidelines
Conduct regular quality audits and ensure adherence to accuracy benchmarks
Identify process gaps, analyze errors, and implement corrective actions
Drive process improvements and efficiency initiatives
Team Leadership:
Lead and manage a team of payment posting associates and team leads
Track team performance (productivity, accuracy, TAT)
Provide coaching, mentoring, and periodic feedback
Conduct trainin

📌 Supervisor Collections (Noida)
🏢 Optum India
📍 Noida