Exp - 8+ yrs
Location - NCR/Bengaluru
Skill - well versed in Salesforce - Sales Cloud

ROLE SUMMARY
The Salesforce Solution Architect owns end-to-end solution design across the Salesforce ecosystem (Sales Cloud, Marketing Cloud, Data Cloud, Service Cloud, CPQ, and Agentforce), translating business requirements into scalable, secure, and maintainable technical architecture. This role bridges business stakeholders, enterprise architects, and delivery teams, ensuring solutions align with enterprise integration patterns (MuleSoft), data governance standards, and the long-term Salesforce roadmap. The ideal candidate combines deep hands-on Salesforce expertise with the architectural judgment to make build-vs-buy, platform-vs-custom, and integration-routing decisions at scale.
KEY RESPONSIBILITIES
Design end-to-end Salesforce solutions spanning Sales Cloud, Marketing Cloud, Data Cloud, Service Cloud, CPQ, and Agentforce, ensuring alignment with enterprise architecture principles and the org's long-term platform roadmap.




Lead technical discovery and requirements workshops with business stakeholders; translate business processes into detailed solution designs, data models, and integration architecture.
Define and govern integration patterns between Salesforce and enterprise systems (Workday, MuleSoft, ERP, ServiceNow), including decisions on direct vs. middleware-routed integration based on data classification and volume.
Own the Salesforce data model, security model (profiles, permission sets, sharing rules), and platform governance across multiple orgs/instances.
Provide architectural oversight on Apex, LWC, Flow, and declarative development to ensure scalability, maintainability, and adherence to platform best practices and governor limits.
Drive Salesforce Data Cloud strategy — data ingestion, harmonization, identity resolution, and activation across Sales and Marketing use cases.
Assess and architect Agentforce / agentic AI use cases on the Salesforce platform, defining

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