Responsible for contributing to project teams, troubleshooting operational issues, providing technical solutions to operational problems, recent product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures.
Essential Requisites
Client Handling
Troubleshooting Support
Knowledge on basic level QA Testing
Flexible to work on rotational shifts.
CCNA Certification (Added Advantage)
Good knowledge in MYSQL and MSSQL.
Good experience in Test plan preparation.
Good experience in Testcase preparation.
Good knowledge in Postman tool.
Good knowledge in j-meter tool.
Good knowledge in WinSCP/Putty.
Expert in API Testing.
Good strong knowledge in Linux system commands.
Roles and Key KPIs
Partner with clients and internal teams to understand business requirements and direct the configuration requirements.
Develop and perform quality assurance check points to ensure quality and timely delivery.
Provide Level 2 and 3 support to other team members.
Problem-solve routine to complex issues.
Create and implement tools that increase quality, security, and productivity.
Job Description
Track status and provide updates in relation to overall implementation process.
Work closely with Development and other teams to ensure client satisfaction and on-time delivery.
Work with customers to understand their business needs and objectives and map them to our product capabilities.
Travel to client locations to provide on-site assistance.
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered.
Position Type/Expected Hours of Work
This is Full time position reporting to Technical Manager and regular hours of work, and days are Monday to Friday, 10:00 a.m. to 7 p.m.
Preferred Education, Experience And Skillsets
Candidate must
📌 Software Engineer – Implementation (Chennai)
🏢 OGS PayLab: A PayTabs
📍 Chennai
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