Company Description
HookedCRM is a unified customer engagement platform that brings calling, scheduling, lead management, and reporting together in a single workspace, eliminating the need to juggle multiple tools. The company also offers Tacklebox AI, an AI suite that listens to calls in real time, transcribes conversations, provides live suggestions, and automatically updates the CRM, allowing sales representatives to focus on closing deals. Designed to support teams ranging from small groups to large enterprises, HookedCRM scales with evolving workflows and business needs. The platform simplifies processes from the first customer interaction through final reporting, helping teams work more efficiently and make data-driven decisions.

Role Description
The Engineering Lead will oversee the technical direction and execution of HookedCRM’s platform and Tacklebox AI, while guiding a high-performing engineering team. This is a hybrid leadership + IC role: you will set architecture and engineering standards across front-end, full-stack, and telephony workstreams,



manage and grow a team of engineers, and remain hands-on in code and design reviews. AI-native development fluency (Claude, Cursor, MCP-connected agentic tools) is expected of you and the team you lead.
Responsibilities
Technical Leadership: Set engineering architecture, standards, and best practices across front-end, full-stack, and telephony/dialer workstreams for HookedCRM and other products in the portfolio.
Team Management: Manage, mentor, and grow a team of front-end, fullstack, and junior engineers - supporting hiring, performance reviews, career development, and day-to-day workload distribution.
Delivery Ownership: Own sprint planning, technical scoping, and delivery timelines; unblock engineers and escalate risks to US leadership early.
Hands-On Engineering: Stay active in the codebase — code reviews, architecture decisions, and direct contribution on the highest-leverage or highest-risk work.
AI-Nativ

📌 Engineering Lead (Ahmedabad)
🏢 HookedCRM
📍 Ahmedabad