Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Workplace Technology Solutions
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Experience driving automation, AIOps, observability, AI-assisted operations, or service management transformation.
Job Summary
We are seeking a forward-thinking skilled with AI-first mindset to design, develop, and deploy intelligent frameworks leveraging Generative AI (GenAI) and Agentic AI frameworks within Workplace Collaboration Platforms. The ideal candidate should have a strong understanding of various Business Functions, a passion for innovation in AI, and rich experience with delivering enterprise grade technology solutions using Gen AI / Agentic AI Frameworks.
This role requires the ability to conceptualize and implement AI-driven enhancements to traditional Workplace Collaboration processes, driving the next generation of enterprise automation and intelligence.
The role involves designing, implementing, and managing enterprise-grade collaboration platforms and unified communication services on the Microsoft 365 platform. The engineer will work closely with cross-functional IT teams, business stakeholders, and vendor partners to deliver secure, scalable, and high-performing collaboration solutions that enable seamless communication and productivity for our global workforce.
Key Responsibilities:
Expected to perform independently and become an SME.
Engage in end-to-end AI-enabled project delivery: requirement gathering, solution design, implementation, testing, and business adoption.
Work with real-time AI platforms, integrating AI insights into enterprise decision-making workflows
Should have influencing and advisory skills
Responsible for team decisions
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