Job Purpose

This position is open with Bajaj Finance Ltd.

Duties and Responsibilities

- Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.

- VDR should be 100%.

- Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports.

- Review and tracking of location visits by location RCU Managers.

- Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.

- To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.

- Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.

- Ensure error free dashboards are circulated within defined period.





- Propose changes & suggestions in credit policy-location wise (whenever required).

- Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.

- Proactively identifying fraud trends and taking effective corrective measures.

- Evaluate the current frauds process continuously and changes to be more effective.

- Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.

- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.

Required Qualifications and Experience

- Graduation.

- 4-6 Years of experience.

📌 Unit Manager - Risk Containment Unit (Pune)
🏢 Bajaj Finance
📍 Pune