The role involves handling customer enquiries for holiday packages, understanding their travel requirements, preparing suitable itineraries/quotations, following up with leads, and converting enquiries into confirmed bookings.
Key Responsibilities
- Handle travel enquiries received through phone, WhatsApp, email and online leads
- Understand customer requirements such as destination, travel dates, number of travellers, budget and hotel preference
- Suggest suitable holiday packages and itineraries based on customer requirements
- Prepare and share quotations with customers
- Regularly follow up with prospective customers and convert enquiries into bookings
- Explain package inclusions, hotels, transportation, sightseeing and other travel arrangements clearly
- Maintain proper records of enquiries, follow-ups and confirmed bookings
- Coordinate with the operations team after booking confirmation
- Build positive customer relationships and provide professional assistance throughout the sales process
Candidate Requirements
- Good communication skills in Hindi and English
- Confident in speaking with customers over phone and WhatsApp
- Good sales and negotiation skills
- Basic computer knowledge and comfortable working with email, WhatsApp and online systems
- Ability to understand customer requirements and follow up consistently
- Positive attitude with a strong interest in sales and travel
Preferred Experience
- Previous experience in travel sales, holiday packages, tour operations, telesales or customer sales will be preferred
- Candidates with knowledge of domestic holiday destinations will have an advantage
- Freshers with good communication and sales ability may also apply
Pay: From ₹20,000.00 per month
Ability to commute/relocate
- Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Required)
Application Question(s)
- Itinerary Planning Experience
Work Location: In person
📌 Travel Advisor (Noida)
🏢 Reify Travels
📍 Noida
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