Title: Senior Manager – Professional Services
Location: Pune / Hybrid / Fulltime
Position Summary
Seeking a Senior Manager – Qualified Services to lead strategic initiatives and delivery for
our key enterprise customers. This role will own the execution of high-impact customer projects, drive
alignment across Customer Success, Sales, Product, and Engineering teams, and ensure enterprise
customer needs are effectively prioritized and delivered. The role also includes team leadership,
customer relationship management, and operational excellence.
Key Responsibilities
Enterprise Delivery & Customer Success
* Own successful delivery of strategic projects and initiatives for enterprise customers.
* Manage project prioritization, scope, timelines, resources, stakeholder communication, risk
mitigation, and implementation.
* Act as the escalation point for critical customer issues requiring cross-functional coordination.
Cross-Functional Leadership
* Collaborate with Customer Success,
📌 Senior Manager Professional Services (India)
🏢 Panzer Technologies
📍 India
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