Overview
Technical Writer 2
Experience: 3 - 6 Years
? Location: Hyderabad, India | Hybrid – 3 Days in the Office
About The Role
The Technical Writer creates and maintains software documentation for Hyland's products, ensuring that all content is well written, accurate, and clearly reflects the behavior of the software. This role partners closely with R&D;, product, and editorial teams to deliver high-quality documentation that supports both internal and external audiences.
This is a role for someone who combines robust writing skills with genuine technical curiosity — someone who takes pride in clarity, accuracy, and producing documentation that makes complex software approachable and easy to understand.
Your Role Responsibilities? Here's What You'll Do.
Research, build, and maintain knowledge about products, services, technology, and concepts to create accurate, well-structured documentation for new and moderately complex software products.
Update and edit existing product documentation to reflect software changes,
ensuring all content conforms to established quality standards for structure, content, and style before submission to the editorial team.
Meet with subject matter experts, attend relevant meetings, and collaborate with R&D; colleagues to verify that documentation accurately reflects software behavior and product functionality.
Ensure software is functioning as expected; escalate identified bugs, software design issues, and usability concerns to the appropriate R&D; stakeholders and drive issues toward timely resolution.
Actively participate in discussions regarding product direction and design; proactively seek information about product development to anticipate and prepare for upcoming software changes.
Identify and troubleshoot issues within the authoring environment; use experience to make informed, quality-focused decisions — with minimal guidance — that improve the layout, accuracy, and overall functionality of assigned documentation.
Role Ess
📌 Technical Writer (India)
🏢 Hyland
📍 India