About Broadway

Broadway is a first-of-its-kind experiential retail destination bringing together 200+ digital-first and indie brands across fashion, beauty, lifestyle, and wellness. We create immersive experiences that help customers discover and experience products in a new way.

About The Role

We are looking for a Footwear Experience Executive who will visit customers at their homes and create a personalized footwear trial experience.

You will help customers discover and try footwear, understand their preferences and requirements, guide them through the available options, and create a seamless, premium product experience.

Key Responsibilities

Visit customers at their locations to conduct footwear trials and product experiences.
Understand customers' preferences, requirements, fit, and usage needs.
Help customers try and experience different footwear options.
Explain product features, materials, comfort, fit, and styling.
Create a personalized and engaging customer experience.
Maintain robust knowledge of footwear categories, brands, styles, and trends.




Capture customer feedback and share insights with the internal team.
Manage customer appointments and travel efficiently.
Ensure footwear samples/products are handled and maintained properly.

Requirements

2–3 years of experience in footwear, fashion retail, lifestyle retail, customer experience, sales, or a related customer-facing role.
Good understanding of footwear, fit, sizing, styles, and product features.
Strong communication and interpersonal skills.
Customer-first approach with a polished and professional personality.
Comfortable conducting product demonstrations and interacting with customers at their locations.
Must own a two-wheeler/four-wheeler and be comfortable travelling to customer locations across Delhi NCR region.

Ideal Candidate

A customer-focused professional with a strong understanding of footwear and fashion, who enjoys interacting with customers and creating memorable product experienc

📌 Experience Executive- Footwear (Gurugram)
🏢 Broadway
📍 Gurugram