29 Aug
|
HSBC
|
Bengaluru
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Vice President - Operations
In this role, you will:
Stakeholder Management-Develop and maintain a deep and strategic relationship with various stake-holders of Accounts and SSI.Establish and maintain relationships with internal HSBC business units / managers for managing day-to-day business. Ensure that frequent and ongoing communication channels are established and effective engagement with the strategic service partner and internal stake-holders is continued.
Inculcate concrete executable steps to Improve the service provided to all mentioned customer groups. Timely escalation and communication of any identified issues. Proactively identify and address issues/ concerns highlighted by internal/ external stake-holders.
People Management-Lead & motivate staff with widely differing aspirations working in an operational environment where deadlines are critical.Create and retain the culture of “one team” within and across sites. Effectively manage attrition across the function.Promote and foster efficient working and ensure Up-skill the staff to achieve business / individual goals, sharing knowledge & experience & providing assistance on referred issues. Optimise the development in people by identifying talent, plan succession and drive coaching and mentoring across the section. Adapt management style to achieve the people strategy, which supports diversity, creates a climate of inclusiveness and recognizes individual strengths an
📌 Vice President (Bengaluru)
🏢 HSBC
📍 Bengaluru