A D365 CRM Senior Technical Lead with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service/Field Service and Marketing) and integration.
Key Skills Required
Minimum 10+ years of CRM Configuration & Customization experience is must.
Must have done worked on large transformation programs in onshore offshore delivery model
Must have worked on client facing engagements
Must have done at least one end to end implementation with integration
Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
Experience in agile delivery and deployment, continuous integration and build processes
Strong analytical and problem solving skills; ability to work creatively in problem solving workplace
Knowledge of ERP System like Oracle JDE, Omega, OCPQ would be added advantage
Excellent written and verbal communication skills
BE/B.Tech./MCA/MBA with a sound industry experience
Client Responsibilities
Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
Execute & participate in application design sessions and make solution recommendations
Deep understanding of Integration & Data Migration methods/tools within D365 CRM
Deep knowledge of configuring and customizing CRM application
Develop CRM Application using .NET Plugins extensions
Ensuring that design is in line with the business requirements
Leading effective communication, delivery with end stakeholders & clients
People Responsibilities
Building a quality culture
Foster teamwork and lead by example
Training and mentoring of project resources
Participating in the organization-wide people initiatives