Customer Success Intern
Location: Bangalore (Hybrid) Team: Customer Success Type: Internship, full time Duration: 3 months Working hours: US shift
About RagaAI
RagaAI builds agentic AI systems for healthcare. Our platform deploys AI agents into clinical and administrative workflows, helping medical practices reduce manual effort, improve accuracy, and operate more efficiently. We work with specialty practices across a range of workflows including insurance verification, prior authorization, scheduling, and patient intake.
Our people take ownership early and see the impact of their work quickly.
The role
We are looking for a Customer Success Intern to support our Customer Success team in driving adoption, satisfaction, and retention across our customer base.
You will work closely with the Head of Customer Success on live customer accounts. This is a hands on role with real responsibility. You will help make sure our customers get value from our products, and you will be the person who makes sure nothing gets missed.
This is a hybrid role based in Bangalore,
operating on a US shift to align with customer availability. Please apply only if you are able to commit to this schedule for the full three months.
What you will do
Support the onboarding of new customers and help them get up and running smoothly
Maintain accurate account records and keep customer information current and organised
Prepare adoption and usage reports that show how customers are engaging with our products
Join customer calls, capture key discussion points, and track follow up items to closure
Gather customer feedback and feature requests, and share them with the product team in a explicit, prioritised format
Help create onboarding decks, training material, and product documentation for customers
Draft customer communication for review
Work with product and engineering teams to track and resolve open customer issues
Conduct research to support account planning and customer conversations
What we ar