Job Title: Salesforce Technical Architect (Revenue Management / ARM Specialist)
Experience: 9–12 Years
Employment Type: Permanent | Full time
Shift & Hours: Regular Shift
Role Overview
We are seeking an experienced Salesforce Technical Architect with 9 to 12 years of progressive enterprise experience, specializing in Salesforce Revenue Cloud / Agentforce Revenue Management (ARM). In this role, you will define overarching technical architectures and provide thought leadership to unlock maximum business value for our clients. You will bridge complex business processes with end-to-end technical solutions—spanning CPQ, Revenue Cloud/ARM, Billing, and ERP integrations—while building trusted relationships with senior client stakeholders.
Key Responsibilities:
Architecture & Solution Design: Lead end-to-end Salesforce system and solution architecture (functional and technical). Design scalable revenue architecture solutions using Salesforce ARM / Revenue Cloud, ensuring alignment with enterprise roadmaps and domain blueprints.
ARM & Revenue Lifecycle Leadership:
Own technical delivery for Quote-to-Cash (Q2C) processes, including product catalog design, complex pricing models (subscription, usage-based, volume-based), order orchestration, automated billing, and revenue recognition.
Stakeholder & Client Engagement: Engage senior client leadership in business-outcome-oriented conversations. Articulate platform value propositions, conduct gap analyses, and apply Design Thinking (Customer Journey Mapping and Service Blueprints).
Technical Ownership & Documentation: Own implementation tasks across full lifecycle delivery—from requirements scoping to deployment. Create detailed technical documentation (High-Level Design/HLD, Low-Level Design/LLD) and dynamic architectural diagrams.
Integrations & Data Strategy: Formulate master data management (MDM), data migration, and enterprise application integration strategies (connecting Salesforce ARM with ERPs, middlewa