Job Role

- Telesales Executive

- Handle customer inquiries and calls related to travel requirements.

- Generate new sales leads and follow up with potential customers.

- Explain and promote travel packages according to customer requirements.

- Convert leads and inquiries into confirmed bookings.

- Achieve assigned monthly sales targets.

- Maintain robust customer relationships.

- Update customer information and sales activities in the CRM.

- Provide professional assistance to customers throughout the sales process.

Key Responsibilities

Customer Handling

- Handle incoming customer calls and travel-related inquiries.

- Understand customer travel requirements, preferences, and budgets.

- Provide suitable travel package options.

- Explain package details, pricing, inclusions, and other relevant information.

- Resolve basic customer queries and provide appropriate assistance.

Lead Generation & Follow-up

- Generate new leads through calls and other sales activities.

- Follow up regularly with prospective customers.

- Maintain accurate lead and customer information.

- Convert potential leads into confirmed bookings.





- Maintain a healthy sales pipeline.

Travel Package Sales

- Promote and sell travel packages to customers.

- Recommend suitable packages based on customer requirements.

- Use convincing and sales-oriented communication to close bookings.

- Achieve monthly sales targets.

- Focus on improving lead conversion and booking rates.

CRM & Customer Relationship Management

- Update customer details and sales activities in the CRM.

- Maintain records of leads, follow-ups, and bookings.

- Build and maintain long-term customer relationships.

- Ensure a positive customer experience.

Required Skills

Sales Skills

- B2B Sales.

- B2C Sales.

- Lead Generation.

- Customer Follow-up.

- Sales Conversion.

- Convincing Skills.

- Target-oriented approach.

Communication & Technical Skills

- Good communication skills.

- Strong convincing and interpersonal skills.

- Basic computer knowledge.

- Customer-handling skills.

- Sales-oriented mindset.

📌 Telesales Executive, Goregaon East (Mumbai)
🏢 JobTrade
📍 Mumbai