We are looking for a confident and communication-savvy Telemarketer to handle leads, connect with potential customers, qualify prospects, and convert them into successful sales.
Key Responsibilities
- Call and follow up with leads through phone and WhatsApp.
- Understand customer requirements and identify genuine/potential leads.
- Qualify and filter leads based on their requirements, budget, and purchase intent.
- Explain products/services clearly and professionally.
- Handle customer queries, objections, and negotiations effectively.
- Convert qualified leads into confirmed orders/sales.
- Maintain regular follow-ups with prospective customers.
- Keep lead and customer information updated.
- Coordinate with the sales/team members to ensure smooth order processing.
- Maintain professional communication and build robust customer relationships.
- Achieve assigned calling, follow-up, and conversion targets.
Requirements
- Excellent verbal and written communication skills.
- Confident and persuasive personality.
- Good convincing and negotiation abilities.
- Ability to handle objections and difficult conversations professionally.
- Basic knowledge of WhatsApp, Excel/Google Sheets, and CRM tools.
- Previous experience in telecalling, telesales, or lead conversion is preferred.
- Freshers with excellent communication skills can also apply.
Key Skills Telecalling | Lead Generation | Lead Qualification | Sales Conversion | Follow-ups | Customer Handling | Communication | Negotiation | Convincing Skills