– Tele Executive Position Title Tele Executive / Telecalling Executive Department Sales / Business Development / Customer Relations Employment Type Full-Time Job Location [Location] Experience Freshers and experienced candidates can apply Job Summary We are looking for a professional, confident, and result-oriented Tele Executive to join our team. The candidate will be responsible for making outbound calls to prospective and existing customers, understanding their requirements, explaining company products/services, generating leads, following up with customers, and supporting the sales team in achieving business targets. The ideal candidate should have excellent communication skills, a positive attitude, good convincing ability, and a customer-focused approach.
The person should be comfortable speaking with customers over the phone and maintaining skilled communication throughout the interaction.
Key Responsibilities Make outbound calls to prospective and existing customers using company-provided databases. Introduce the company and explain products/services clearly and professionally. Understand customer requirements and provide appropriate information.
Generate qualified leads through telephone conversations. Follow up with potential customers at regular intervals. Maintain proper records of calls, customer responses, leads, and follow-ups. Schedule appointments or meetings for the sales/business development team whenever required.
Handle customer questions, objections, and basic concerns professionally. Convert interested prospects into potential customers through effective communication and follow-up. Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
Coordinate with the sales team to ensure proper follow-up on generated leads. Update customer information accurately in CRM, Excel, or other company systems. Maintain confidentiality of customer and company information.
Provide regular reports regarding calls made, leads generated, follow-ups,
and conversions. Participate in team meetings, training sessions, and performance reviews. Maintain a professional and positive attitude while communicating with customers.
Follow company policies, calling procedures, and quality standards.
Required Skills Excellent verbal communication skills. Good listening and interpersonal skills. Ability to communicate confidently with customers. Strong convincing and negotiation abilities. Customer-service-oriented approach.
Good follow-up and relationship-building skills. Basic computer knowledge. Ability to work with Excel, CRM, WhatsApp, email, and other communication tools. Good time-management and organizational skills.
Ability to handle targets and work in a performance-driven setting. Ability to handle customer objections calmly and professionally.
Educational Qualification Minimum qualification: 12th Pass / Diploma / Any Graduate. Candidates with qualifications in Business Administration, Marketing, Commerce, or related fields will be preferred. Freshers with good communication skills are welcome to apply.
Experience Freshers: Candidates with good communication and customer-handling skills may apply.
Experienced Candidates: Prior experience in telecalling, telesales, customer service, lead generation, or business development will be an advantage.
Key Performance
Indicators (KPIs) Performance will be evaluated based on: Number of calls made. Number of qualified leads generated. Follow-up completion rate. Appointment/meeting generation. Lead conversion rate. Sales contribution. Customer response and satisfaction.
Accuracy of CRM/database updates. Achievement of assigned monthly targets.
Preferred Candidate Profile
The ideal candidate should be: Confident and well-spoken. Professional and courteous. Energetic and self-motivated. Comfortable making a high volume of calls. Target-oriented and disciplined. Patient while handling customer objections. Willing to learn about products/services and industry requirements. Capable of working independently as well as part of a team.
Working Expectations The Tele
Executive is expected to maintain professional communication standards with every customer. All calls should be conducted politely, clearly, and respectfully. Customer information must be recorded accurately, and every committed follow-up should be completed on time. The candidate should demonstrate punctuality, discipline, accountability, and consistency in daily activities.
What We Offer Competitive salary based on experience and skills. Performance-based incentives. Professional training and product knowledge sessions. Career growth opportunities. Supportive and professional working environment. Opportunities to develop communication, sales, and customer-management skills.
Salary ₹[23800-32799] per month + Performance Incentives Salary will be determined based on the candidate's experience, communication skills, and overall suitability for the role.
Working
Hours [9-5] Working Days: [5 Days] Weekly Off: [sunday] How to Apply Interested candidates can submit their updated resume/CV to: Contact: [SOFIA] Phone: [(phone hidden)] Email: [
[email protected]] Subject: Application for Tele Executive Position We are looking for individuals who are professional, customer-focused, target-oriented, and committed to building a successful career with our organization.
Pay: ₹22,800.00 - ₹33,799.00 per month
Work Location: Hybrid remote in Ganapathy, Coimbatore, Tamil Nadu
📌 Telecalling Executive (Ganapathy)
🏢 ABS Private
📍 Ganapathy