Company Description Lokharido India Pvt Ltd is a fast-growing fashion, lifestyle, and everyday essentials company based in Prayagraj, Uttar Pradesh, operating across both B2B wholesale and direct-to-consumer retail. The company connects manufacturers in key hubs such as Surat and Kanpur directly with retailers and consumers, offering better margins, improved product quality, and faster delivery.

Lokharido’s product range includes fashion and apparel, beauty and personal care, electronics and mobile accessories, and lifestyle and home essentials tailored for modern households. By removing unnecessary middlemen, Lokharido is building a cleaner, more efficient supply chain and aims to become Uttar Pradesh’s most trusted fashion and lifestyle brand. The company is actively developing its own e-commerce website and mobile app to serve both consumers and retailers on a single platform.

Role Description This is a full-time, on-site Telecaller role based in Prayagraj. The Telecaller will make outbound and receive inbound calls to retailers and customers, introduce Lokharido’s product categories, and explain pricing, offers, and ordering processes.

Responsibilities include maintaining call logs, updating customer information in the system, following up on leads, and supporting order confirmations and issue resolution. The role also involves coordinating with sales and operations teams, gathering feedback from retailers and consumers,



and helping drive adoption of Lokharido’s upcoming e-commerce platform. Telecallers are expected to meet daily and weekly calling targets while providing clear, courteous, and accurate information.

Qualifications

- Candidates should possess strong communication and interpersonal skills, including clear spoken Hindi and basic to good English, active listening, and polite telephone etiquette.
- Candidates should possess customer service and sales support skills, such as handling inquiries, resolving basic issues, persuading potential buyers, and following up on leads.
- Candidates should possess basic computer and data entry skills, including familiarity with spreadsheets or CRM tools, maintaining call records, and updating customer information accurately.
- Candidates should possess time management and organizational skills, including the ability to work toward daily targets, manage call queues, and prioritize follow-ups effectively.
- Relevant qualifications include a higher secondary (10+2) or graduate degree, prior experience in telecalling, call center, or retail/sales roles (preferred but not mandatory), and willingness to work in office in Prayagraj.
- Additional beneficial skills include knowledge of local markets in Uttar Pradesh, comfort explaining fashion and lifestyle products, a positive attitude, and readiness to learn new tools and processes as Lokharido expands its e-commerce operations.

📌 Telecaller (Prayagraj)
🏢 Lokharido India
📍 Prayagraj