Job Role

- Telecaller

- Make outbound calls to potential customers and generate sales leads.

- Follow up with prospective customers and convert enquiries into sales opportunities.

- Understand customer requirements and provide appropriate information about products or services.

- Handle customer queries and provide effective support.

- Maintain professional communication with customers.

- Build positive relationships with potential and existing customers.

- Work toward achieving assigned sales and lead-generation targets.

Telecalling

Key Responsibilities

- Make outbound calls to potential and existing customers.

- Explain products, services, offers, and relevant information to customers.

- Understand customer requirements during calls.

- Handle customer enquiries professionally.

- Maintain regular follow-ups with interested prospects.

- Record customer interactions and follow-up details accurately.

Lead Generation

- Identify potential customers through telecalling.

- Generate qualified sales leads from enquiries and outbound calls.

- Understand customer interest and requirements.

- Forward qualified leads for further sales processing.





Sales & Conversion

- Follow up with prospects to convert enquiries into sales.

- Explain product or service perks clearly.

- Handle customer objections and provide suitable responses.

- Support the sales team in achieving business targets.

- Work toward assigned lead-generation and sales targets.

Customer Support

- Respond to customer queries and provide relevant assistance.

- Maintain a positive and professional customer experience.

- Resolve basic customer concerns or coordinate with the relevant team when required.

- Maintain good relationships with customers.

Required Skills

Sales Skills

- B2B Sales.

- B2C Sales.

- SMB Sales.

- Lead Generation.

- Telecalling.

- Customer Service.

- Sales Follow-Up.

Communication Skills

- Good verbal communication skills.

- Ability to understand customer requirements.

- Good convincing and interpersonal skills.

- Positive and customer-focused attitude.

Experience

Job Requirements

- Any experience.

- Freshers can also apply.

Education

- 12th Pass.

📌 Telecaller, Makarba (Ahmedabad)
🏢 JobTrade
📍 Ahmedabad